Ronan Keating says it in one of his pop songs very clearly. If you can’t ride the rollercoaster you’re not ready for life. Up and down, loop and rotation, a sudden fall and the way up again.

Lean forward and be proactive in the ride

Like in life there are forces who help you — also a rollercoaster is a helping machine. When you move uphill the rollercoaster machine helps you „climb up“ — makes it easier for you to move up. But when you move down the machine makes the movement faster (in theory) because of its sheer weight.

Take the rollercoaster of life and learn to handle its dynamics, weight and power and all the challenges (up, down, left, right, rotation, curve, etc.) that come along the way. Read More

It’s Friday, and here’s the summary of the #weekdaykickoff 🌊. This is what you learnt in week 11.

Customer service is branding

Don’t underestimate the importance of your speech, especially when you are in a position where you talk to customers directly. Yes, you will be repeating things you said. You will repeat processes, and you will repeat answers to make sure the customer fully understands. For you, it’s also good training to sharpen your communication. Repetition is your partner.

How you treat your customer is how the brand of your company will be seen, and you want your company to be seen like a shiny shooting star. Read More

Today I was talking to one of my best friends. Although we have some different angles on things we have a lot of common ground we agree on. Principles of living an interesting, having constantly interesting conversation, not putting materialistic into the foreground and enjoying life.

After 9 months of me being abroad for 9 months and only having a Skype call during that time we had the chance to meet today in person and basically walk an hour and a half and talk. Catching up about what happened in life, in personal and professional regards. We have a weird relation. Although it’s a friendship it’s not your typical friendship. We can have no contact at all with each other for months. If we then meet each other, it feels we never really never spoke for a long time.

Read More