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7 Essentials for UX

ZEEF: 7 Essential Resources & Tips to Get Started with UX

ZEEF: 7 Essential Resources & Tips to Get Started with UX

Hi, I’m Alexander Kluge, the curator of the ZEEF UX page.

I’m a remote worker and co-creator of the Colombian startup ON BOARD, an alternative education and travel program for small groups traveling 3–30 days in a selected country, learning from locals, seeing the country through their eyes and initiating transformative processes to benefit the local economy, communities and our participating travelers.

I’m also the founder of Free Write Camp where you practice your writing in creative and hands-on writing exercises, and Coastery Camp, a writing retreat with workshops camping at the coast.

In this article I’ve compiled a collection of 7 essentials (taken from my ZEEF page) to get you started with UX.

1: What is UX?

UX is User Experience and cares about business goals and people’s desires using the product, website, app or service, especially in terms of ease and pleasure of use — which is why it is tightly connected to usability. It is often (not always) related to digital experiences in the web and apps.

“User experience” encompasses all aspects of the end-user’s interaction with the company, its services, and its products.  — Nielsen Norman Group

UX is generally an interdisciplinary field and not something you do (or a verb). Therefore it comprises aspects of media design, computing, computer science, psychology, culture, marketing, usability and much more (see resource 2).

The basic foundation to understand UX is to put the user (human person) into the center of the design process, in a user-centered design (UCD) approach.

The term is widely and frequently used which makes people confuse it with UI design (see resource 5):

Too often, UX is narrowly defined as one of the many disciplines that make up UX as a whole (e.g., wire framing, information architecture, etc …). On your next project, if you’re asked to “UX it,” stand up for yourself and kindly explain that UX is a holistic process. It’s not a box you can tick off a to-do list. — Tim R. Todish (UX Magazine)

2: The Disciplines of UX

You will often find the term UX Design (UXD), not solely UX, because people talk about the actual creation (design) of experiences. So it makes sense to use the term UX Design. You can see it applied in the diagram by Dan Saffer which shows the disciplines of user experience design.

It’s still not perfect: it’s missing Sound Design and Ergonomics/Human Factors, and the way the circles had to overlap downplays Visual Design. […] HCI is partially out of the circle because of its different (non-design) traditions and methodologies, and also because of its focus on pure research. Industrial design (and, in truth, architecture should do this too), pokes out of the circle because it has involvement in areas that do not directly involve the user, such as manufacturing (or in the case of architecture, building) specifications. — Dan Saffer (Kicker Studio)

3: The Elements of User Experience

As part of his book “The Elements of User Experience” Jesse James Garrett made a crucial contribution to the web world. He differentiates the web as a software (interaction) and a hypertext system (information) – both exist at the same time non-isolated from each other.

UX, according to Garrett, puts the user needs and business objectives first in the design process. They are followed by functional and content specifications to eventually design the information, navigation, interface and visual appearance.

4: The Fundamentals of Experience Design

From a broader perspective, “designing (for) experiences is fundamentally about people, activities, and the context of those activities.”, Steven P. Anderson says.

The interesting observation is the dimension Anderson applies when he doesn’t talk about users but people, and activities and their context, not business owners with their goals. It widens one’s point of view because a whole ecosystem is affected by the the experience (see resource 7), not only two parties (users and businesses).

5: The Difference between UX and UI Design

Design is how it looks, feels and works (as by Steve Jobs famously said). While you learnt above that UI/interaction design is part of the whole UX process a short way to differentiate both could be:

You can have an application with a stunning design that is hairy to use (good UI, bad UX). You can also have an application that has a poor look and feel, but is very intuitive to use (poor UI, good UX). —  Onextrapixel

6: The Cooper Goal Directed Design Process

Reading the goal-directed process Alan Cooper developed can feel overwhelming. Hence, it is very insightful and valuable for more in-depth explorations when you have the goal to create a mindset directed towards human-centered design.

Basically, you find one person, understand their vision and their final desired end state, and then make them ecstatically happy about reaching their end state. That is the essence of Goal-Directed Design.  —  Alan Cooper

And continues saying:

And what you need are two things: 1) Find (or synthesize) the right person and 2) Design for that person. At a place like Apple, Steve Jobs was already that right person, and they needed look no further. See here the whole goal-directed design process.  —  Alan Cooper

7: About Face: The Essentials of Interaction Design

For many the most important book and crucial reading in order to profoundly understand designing experiences for the digital age is ¨About Face: The Essentials of Interaction Design” by Alan Cooper. It covers topics like:

  • Understanding Goal-Directed Design (see resource 6)
  • Designing Behavior and Form
  • Designing Interaction Details

Conclusion

The next level of UX is human story experience design (HSXD) combining the lessons learnt from designing experiences with the power of (transmedia) storytelling and story-writing.

More UX? Explore my ZEEF page for more hands-on articles, guides, tutorials and blogs, there is still tons of UX information to discover. (You can also contribute to the page by suggesting other quality UX links).

Ready for some German? I offer two scientific papers to read for free:

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Practice writing. Start your writing career. Learn hands-on in a community of great individuals!

Hi, you just arrived at the Free Write Camp. We’re a community of driven individuals who write for a living or want to start a writing career. I’m Alexander and make sure that everything works here. I know it’s your first day, so let me show you around the camp.

What is Free Write Camp?

An open education space for writers and people who want to learn to write. In a community of self-education practitioners, you learn in a constantly updated curriculum with practical exercises, real-world projects for non-profit organizations, hands-on tools (that you can also code yourself) and a great place to hang out with other writers and those wanting to write.

What’s the program like?

The program will be a mixture of written lectures, pre-defined exercises and homework-like assignments — in English (German later). In our virtual camp, you’ll learn in tents. Every tent has a different focus with a cool name, for example:

  • Storytelling Warrior, the basics for telling stories
  • Grammar & proper writing Houdini, proper English writing
  • Copywriting Circus, write texts that sell
  • Cinema Club, learn to write screenplays
  • Warm-up Gentleness, exercises to get your hands moving
  • Chaos Creator, forget about paradigms, grammar and rules, this is a sandbox/playground tent
  • Social media Sandbox, the content creation process in the age of connecting media (creating and promoting through content marketing and copywriting)
  • Email Elephant / Happy hippo, how to write proper emails
  • Formal Joseph / Hire Me, how to write when you apply for a job (CV, resume, letter of application)
  • Work it, baby!, learn to write job postings that can read thoughts, so the ideal fit for the position knows he’s/she’s the one
  • Mad Max, the psychology of writing and how your life becomes better through writing
  • L’Amour Toujours, the sexual, sensual and erotic aspects of writing

Starting in July 2017 I’ll be able to tell you more about the precise ingredients every tent will be built of. Think of a tent as a pile of knowledge, experience, practice and exchange. The more practice happens within a tent, the bigger and shinier it becomes. Like a good chef cooks meals with a heart will you build your tent with your efforts and passion.

Why is Free Write Camp for free?

I’m making the camp for free because I believe that the education for a basic skill like writing should be free of charge. There are too many not well-written texts out and people who don’t care writing bad texts and those who don’t care reading bad texts.

Free Write Camp is where you learn to write purposeful and excellent. I want Free Write Camp to become the best place to receive a free education for everyone who feels that writing does have a special magic — helping your business move forward, your private life to become more meaningful and your relationships to be more profound and stronger.

I’m a writer myself and I want to share what I learned during the years and teach what I know.

Join the Free Write Camp mailing list

You’ll hear from me as soon as things are moving forward here.

Write excellent. Write for people for who a status quo is too static. Write at Free Write Camp.

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