An observation of human behavior, anger, and empathy: Through the intercom (interphone) I didn’t understand what the postman was saying. So he repeated it but he was shouting! I felt angry and wondered why would he have to shout if I didn’t understand him only acoustically?
While he was on the way up I was thinking to say „You could have said that in a more calm way“ (in an instructive manner) but I neglected that thought and when he arrived I opened my door and said nothing – just did let the moment happen. Read More