040: Do you speak H2H?

Speak human to human

You need H20 to survive but you want H2H to do business.

Human to human is how you talk to me unless I’m a robot or another kind of non-biological form of existence. I own a business you sell your products to. I am also a consumer buying your products for personal use.

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039: Give feedback like a Trojan Horse

Manners matter, also in email.

Or, how to write an email with manners so it matters.

You can give feedback shouting and be angry or you can propose something with a calm and understanding tone, and yet deliver the same message but in a nicer package.

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038: Calm down and prepare the night before

The day starts the night before

I relaxed the night before telling myself that it would be ok not get up at 3.25am. Just for the sake of getting up that early would not be worth failing to have my crucial 6 hours of sleep. Starting the day a bit later (with more daylight) would be worth having more sleep.

This was a personal struggle I had when I was in the habit of getting up at 3.25am. At that time it is calm and dark outside, perfect for walking and writing. I had to negotiate with myself that breaking the habit would be ok. Out of this negotiation, the following thought sequence happened.

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